Establishing a connection.
TrustViewer can work without installation on a computer, in which case all settings related to connecting via the Internet will be performed automatically, however, some features of the program that require administrator access rights may be limited.
To grant access to your computer, you must launch TrustViewer, select the session mode “Share this computer”, select one of the three modes of access to your computer (“View Desktop Only”, “Shared Control” or “Full Control”), and inform the partner of a nine-digit identifier unique for each session. Accordingly, to manage a remote computer, after launching TrustViewer, you must select the communication session mode “Connect to a remote computer” and enter the session identifier received from the partner.
A parity communication session is also available, in which each of the operators can at any time request from the partner any mode of operation and access level, for this, after launching TrustViewer, each of the operators selects the communication session mode “File exchange, video calls, etc.”, and one of them tells the other its session ID.
Specialized proxy server.
If a direct connection between computers is not possible, then one of the intermediate public proxy servers of the company is automatically used for communication. However, on the official website of the program, a free specialized proxy server "TrustServer" is also available, which is installed on servers running Windows and Linux operating systems and allows client applications in corporate networks to receive incoming Internet connections, thus ensuring control of outgoing and incoming traffic related to using TrustViewer.
TrustServer can be installed both on a public Internet server in https-proxy mode, and on a local organization server in socks5-proxy mode, and in the latter case, additional configuration of client applications is not required - the server will be detected automatically. In addition, automatic connection of client applications to a public Internet server is also possible, for this it is enough to configure and run TrustServer in cascade server mode on the organization's local server.
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